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Microsoft Rep: Inflated Game Pricing an ‘Unintended Error”

Microsoft Rep: Inflated Game Pricing an ‘Unintended Error”

Vincent Parisi 11 Jul

Good news for UK folks who are a part of the latest Xbox Dashboard beta: Turns out the issue of converting points into real-money values that resulted in marketplace price hikes of up to 30% was just a bug, a Microsoft Rep confirmed with CVG. “We are aware that select regions experienced some incorrect game title pricing in the Xbox Live beta. This was an unintended error that we are in the process of fixing,” the rep stated.

Of course, the update is still in beta, so some hiccups are to be expected. What matters is that Microsoft makes sure to take care of customers who suffered from having their stockpile of Microsoft Points devalued during the conversion. To that end, the console maker is offering refunds for any affected during their participation in the beta. The rep confirmed that, “we’ll be reimbursing impacted beta participants for the difference in what was paid and what the price will be after the update is available to all members.”

This is the ideal scenario for participants and Microsoft alike; giving consumers the correct value for their pre-purchased MSP and also a sign of good faith on the company’s part, in light of previous events concerning the Xbox One that left a sour taste in many gamer’s mouths. Being in beta, this particular instance is now a non-issue as it’s being resolved; but it was a solid opportunity for the Xbox team to do right by consumers and start rebuilding bridges. Stay tuned for more updates on the Xbox Dashboard beta, especially as we get closer to the overhaul’s official launch sometime this Fall.

Let us know how you feel about the new Dashboard update in the comments section, and don’t forget to like IGXPro on Facebook, follow us on Twitter, or give us the ‘ol +1 on Google+. If you can’t get enough of my shenanigans, (who could blame you?) you can check me out @GamingsNirvana, or add +VinnyParisi to your circles.

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About The Author

Vincent Parisi

I guess I'm the typical, modern day nerd. I was raised right on Batman: TAS and old-school TMNT. I've been a core gamer since I was 2 years old (I was beating Mario before I could finish sentences) and haven't thought twice about it since. My favorite game genre is RPG for sure. I love the advent of channels like Nerdist and Geek and Sundry, and will never turn down an invitation to a Con. (Though I don't cosplay... yet.) I hate not owning the latest and greatest gadgets and aspire to find my place in the world of game journalism. Favorite Games: The Mass Effect trilogy, Super Mario World, the BioShock series, the Ratchet and Clank series, anything featuring Nolan North. Favorite shows: FireFly (Browncoats, unite!), Bones, Castle, Spectacular Spider-Man (RIP), Transformers Prime. Anything featuring the voice talents of Steve Blum, Gina Torres, Ashley Johnson, or Yuri Lowenthal. Favorite Comics: Amazing Spider-Man (Thanks for the memories), most things featuring Batman, any one where Green Arrow makes an appearance.

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