On the NeoGaf forums, someone posted a link to the English manual for RE: The Mercenaries on the 3DS, and as you can see in the featured image, it plainly states that saved data on the software cannot be reset. I’ve shot a message to Capcom’s twitter account however to see if I get a response on it, and make sure it’s not someone just trolling.
The reasons for this could be varied, such as preventing people from selling it used, or preventing people from clearing their multiplayer game records from the DS for whatever reason. I’ve known a few people who freak out over their “perfect” records or cheat to avoid a loss.
Regardless, the users on the NeoGaf forums have voiced opinions, mostly highly negative, on this issue. I certainly wouldn’t want someone playing online or multiplayer using any of my usernames, especially if I built myself up a reputation.
The inability to reset game data means that you cannot start the game all over again. This is a big deal to me because I like to play games under certain challenge rules, such as only using a single weapon, not increasing my stats, or with the lowest possible amount of pickups. I wasn’t planning to really get it in the first place but this is pretty much a nail in the coffin.
I understand perfectly that used game sales only give money to the game store and none to the publisher, but it’s really a dick move to prevent people from starting over whenever they want. If 3DS games can be patched as easily as PS3 and 360 games can, Capcom’s best option would be to use that technology to rectify this to avoid losing a significant amount of customers.