The e-mail communication provider for JP Morgan Chase, TiVo, the Kroger grocery chain Capital One Financial and many other companies and organizations, Epsilon, said yesterday in a statement to the media that its databases have recently suffered a breach in their security which compromised some of its clients’ data revealing some of the information regarding its customers. Epsilon sends more than 40 billion e-mails every year. It said in yesterday’s statement that an unauthorized entry into its system had been detected and that it exposed the names and e-mail addresses of many customers. However, Epsilon comforted the clients by saying that no other information which can individually identify the persons who were exposed was at risk.
According to Bloomberg, the exact number of clients that might be affected was revealed by an Epsilon representative who cited an investigation which is currently underway. Meanwhile, TiVo issued a release reiterating the statements BY Epsilon and also added that Epsilon has no access to the credit card details or service information and all such information that is identifiable for individuals is still secure. Capital One and Chase too each posted notices on their respective Web sites notifying the customers about the breach and it was stated by both that the financial information and any data other than e-mail addresses and names of the users didn’t appear to be at any risk.
An email sent to its customers by the Kroger Company mentioned the details about the Epsilon breach and they warned the recipients that they might possibly receive spam e-mails from unknown sources. The email asked the readers not to open e-mails which came from senders whom they did not know. The company also asked them not to mention personal information such as social security numbers and credit card numbers to any unknown source.