A very small number of Nintendo 3DS owners have begun to experience what many are calling the “Black Screen of Death”, where the top screen of the device will go black and the bottom one displays a message telling you to reboot the device. This issue generally only happens when playing cartridge based games.
Nintendo has decided this was a big enough issue to warrant a response and this is what they had to say:
“Our recommendations are that if anyone is experiencing any problems with their Nintendo 3DS console, we recommend that in the first instance they download and install the latest system update, now available online.
“If the problems still persist we recommend they contact their local Nintendo Customer Service centre to investigate the problem.”
Some have reported that simply avoiding touching the game cartridge or shaking the device would help alleviate this issue. Regardless, this is a quite annoying issue especially if you haven’t saved your game before it happens. I have yet to experience this myself, but hopefully the update will help those that have had issues with this.
Has it happened to you, let us know when and what you did to fix, if at all.